Orders can be received by phone or e-mail. Please make inquiries as soon as we can make suggestions according to your requirements such as budget, number of people used.
Order Hours reception hours 10: 00 ~ 21: 00
We will receive it until 5 days before the use day. However, please note that it may not be possible to accommodate your busy season or when you have already made a reservation. * Busy season is GW, Bon Festival, Christmas, New Year’s Holiday, etc.
Delivery service area
We will limit it to Karuizawa town. * Please consult us for other areas separately. Only cooking is limited to the order of 30,000 yen (tax included 32,400 yen) or more. If it is below that, we apologize for the inconvenience, but we ask that you pick it up at the store. Delivery time will be from 11: 00-19: 00. Pick up can be prepared at any time within business hours.
Changes to the order contents and cancellation will be accepted up to 3 days prior to the date of use. Changes and cancellation fees may be obtained for changes after that. * Cancellation due to bad weather when using outdoors is also applicable. · 2 days before the scheduled date ~ 50% of the estimated amount on the previous day · 100% of the estimated price on the scheduled date of the scheduled use day
Cash or credit card can be used in the case of liquidation at the store. In the case of delivery, payment with cash is the only. Please consult us if you wish for other payment.